Privacy Policy

What personal data is processed

Sparklab Solutions BV processes personal data that you provide to us for the purpose of our services. The data may be held at third party service providers and or our offices. We process, among other things, the following personal data:

  • first and last name
  • adress details
  • e-mail adress
  • telephone number
  • data about your activities on your website

Sparklab Solutions BV processes this personal data because you have provided it on your own initiative, it has been obtained in the context of our services, it has been made known to us by third parties, or it has become known via public sources. We also collect personal data when you visit our website and complete the contact form on our website.

For what purpose are personal data processed?

We process personal data exclusively for the purposes listed below:

  • to provide our services
  • to deliver our products
  • to have telephone or e-mail contact regarding the provision of services
  • for our marketing and communication activities
  • to comply with our legal obligations

Newsletter

For our newsletter Sparklab Solutions BV only processes your e-mail address and (first) names. We process this data to keep you informed of great offers and to inform you about our services. In our newsletter you are offered the opportunity to unsubscribe. We process the data mentioned above until the moment you unsubscribe.                                                                                                          

On what legal grounds are the data processed?                                                                                                

Sparklab Solutions BV processes the above-mentioned personal data exclusively based on the following grounds as set out in Article 6 of the GDPR:

1. compliance with a legal obligation;

2. the performance of an agreement;

4. a legitimate interest.

How long are the personal data kept?

Sparklab Solutions BV does not retain personal data for longer than is necessary for the afore mentioned purposes of data processing or as required by law and regulations.

  • Delivery of product and/or service: When you purchase a product and/or service from us, we process: first name, last name, e-mail address, address, postal code, telephone number and data of the device from which the order or purchase was placed. Are you a company? Then we also process your Chamber of Commerce number, VAT number and company name. We process this data to be able to deliver our products and/or services, for which we may also be required to share data with third parties that we must engage to be able to perform our services and/or deliver our products. This data will be deleted after the order has been completed, unless we are required by law to retain this data for a certain period.                                                                                     
  • Payments: As soon as you pay for something delivered by us an invoice must be sent, we process: your first name, last name, e-mail address, address, postal code, telephone number and the IBAN number and the name of your bank. We must keep this data for at least seven years based on a legal obligation.
  • Newsletter: For our newsletter we only process your e-mail address and (first) names. We process this data until you unsubscribe.
  • Contact form: If you have contacted us via the contact form, e-mail, telephone or WhatsApp, we process the data you have provided us. We process this data to be able to respond. We store this data for at least five years, sol we know later what has been discussed.
  • Usage data: by visiting our website, we process data about how you arrived at our website, which parts of the website you visited, the date and duration of your visit, your anonymized IP address, information about the device you use to visit our website, etc.
  • Cookies: By using our website, cookies are placed on your device. Cookies are small data files that are transferred to devices by our site) for archiving purposes and to improve the functionality of our website and services.

Is the personal data also shared?

Sparklab Solutions BV does not sell your personal data to third parties. We only provide your personal data to other parties if this is necessary for our services. Parties that receive access to your data from us may only use this data for the provision of services on our behalf and in compliance with the purposes stated above. A processing agreement is concluded with the third party that processes your personal data on our behalf and on our behalf. Our service providers are only allowed to handle your data if we are satisfied the provider has taken appropriate measures to protect your data.

We may share your information with the following companies

VIMEXX

We use VIMEXX to host the website. Read the privacy statement to find out how they deal with privacy: https://www.vimexx.nl/Privacybeleid-vimex-01.pdf

Google

We use Google Analytics to analyze the website. Read the privacy statement to find out how they deal with privacy: https://policies.google.com/privacy

ADW Accountants

Our company accountant is ADW accountants. Read the privacy statement to find out how they deal with privacy: www.adw-accountants.nl/media/documenten/privacy.pdf

ING

We use as a banking service provider ING. To read the privacy statement to find out how they deal with privacy: https://www.ing.com/Privacy-Statement.htm

Our service providers are only allowed to handle your information if we are satisfied the provider has taken the appropriate measures to protect your data.

Who is responsible for other web pages?

This privacy statement does not apply to third-party websites that are connected to our website by means of buttocks and/or links. We cannot guarantee that these third parties will handle your personal data in a reliable and secure manner. We do not monitor and are not responsible for the processing of your personal data by and through such third parties.

Personal data of minors

Sparklab Solutions BV does not process personal data of children on our websites and/or applications, until it is known that this contains information about minors (younger than 16 years). If you are a parent and discover that your child has provided us with personal data, please contact us via info@sparkab-solutions.com. We will then try to find a solution together with you.

Information security

Sparklab Solutions BV has organizational, physical and technical security measures in place to ensure your data being unauthorized accessed. Sparklab Solutions BV has procedures in place when a security breach has occurred. The necessary authorities and you will be notified when a suspected security breach has occurred.

What are your rights?

For any questions about our privacy policy or questions about viewing, changing or deleting personal data, you can always contact us. In addition, you have several rights under the GDPR. You can request us to:

● delete your personal data;

● limit the processing of your personal data;

● object to the processing of your personal data;

● request a copy of your personal data and have it forwarded to a third party under conditions;

● withdraw the consent you previously gave to process your personal data;

● object to the automated processing of your personal data.

If we process your personal data based on your consent, this consent can be withdrawn at any time. Circumstances may arise in which we cannot or cannot fully implement your insurance. We will inform you of this. If you exercise the rights mentioned above, we may ask you to identify yourself to prevent misuse.

Your personal data is well protected!

Sparklab Solutions BV does everything it can do to protect your personal data in accordance with general privacy laws and regulations. We protect personal data by taking appropriate technical and organizational measures. In the event of a data leak, we will report this to the supervisory authority. If the situation requires it, we will also report this to you

Changes & updates

Sparklab Solutions BV may change this privacy statement from time to time. Changes to our privacy statement will be updated here. You can see when it was last modified by looking at the effective date of the current privacy statement at the bottom of this page. You should therefore check this page regularly to ensure you are aware of any changes.

Questions & contact

Do you have any questions about the processing of your personal data? We are happy to help you. You can always contact us via info@sparklab-solutions.com

Last updated: 26-7-2024